Customer Testimonials
Polite courteous service writer’s Excellent communication Did not leave greasy smudges or boot marks on my interior. Reasonably priced.
The service department at Lowcountry Volkswagen provides impeccable service. They are easy to communicate with,listen carefully, and do their best to quickly resolve any issues your VW might have.
Pleasant workers within the service department. Took less time when service was to be over. Very productive!
Professional , friendly, and organized. My transaction was very smooth and timely, and felt no pressure at anytime by any employee.
Doug in service always professional and explains everything in understandable terms. I will always take my car there.
Great, honest and quick process. Made car buying effortless. Even drove my car 220 miles to the dealer for me before I even purchased it!
Excellent and accommodating service. Thank you for your honest service. We recommend this dealership for purchasing and servicing your VW.
Friendly service friendly staff friendly day. I am a friendly guy and like the same
Low Country Volkswagen is a clean, well managed dealership and they are courteous and provide excellent service.
The service team was great, Jake took care of everything while I hung out and watched a video. Service took less than an hour start to finish. Great coffee.
I’m so happy I chose to purchase a VW Jetta. Love my car! Mt.Pleasant VW in SC is the very best service I have experienced. Polite, knowledgeable, and efficient while accommodating their clients with shuttle service and accurately estimating time to service your vehicle.
Dealership met me at the door, took the car right back, performed the service quickly, cleaned the car and got me out there in a half hour.
Very nice and efficient. Took care of oil change, emissions recall, and door/electronic key error. Completed very timely and ordered necessary parts for follow up.
Wonderful business professional Staff I would recommend low country Volkswagen if there was more than 5 stars they would get a lot more Thank you we love our Tiguan
I have bought 5 cars in 8 years from this dealership. Steven in Sales and Doug in Service are my go to guys. Both my mom and stepdad purchased VWs after my experiences there.
Great people and customer service, I would definitely buy from them again. They were great and bent over backwards with me buying from another state. Thank you again!
Doug, Jake & Adam are the BEST !!! They go above & beyond & I always know my Jetta will be taken care of !! Thanks guys 👍🏽 Even when I blow the phone up they are so patient 🤣🤣🤣. Sure missed seeing Richelle today !
Best dealership in courtesy expert service. Thank you so much. Mike and Anne Taylor immediate response to problem schedules appointment right away. Just no problems at all !!👍
As always, a good clean environment; the employees are very friendly. The service to my vehicle is always fast but thorough; they take the time to explain what they did. I will definitely continue to use them for all if my VW needs.
Doug in service did a great job. Looking forward to working with them. He kept me updated and the car came back in excellent shape
Lowcountry Volkswagen provided us with the excellent service that we expected… They were very helpful and straightforward concerning our issues with our Volkswagen… I would recommend this dealership and service center to everyone in the low country.
Lee was very efficient and courteous. My experience at Low Country Volkswagen is always a positive and speedy experience. I would recommend this dealer for seevice in all areas
Had some minor work done at Low Country Volkswagen. People were nice, shop was clean, service was efficient, an excellent experience all around! Prices aren’t competitive with non-dealers, but that’s typical. No complaints.
I had an excellent experience as always. When I call for an appointment I always ask for Doug because he knows how to take good care of an 82 year old man who is semi cripple.
I had my car in due to the check engine light. They kept me in the loop the whole time regarding my car. They were very professional and made me feel important as a customer. I will always take my car to these guys.
My experience was awesome. A little lengthy but that's okay. The tweaked the issue till they got it right. They were prompt and courteous and fairly reasonable with the price of the work that was done. No problem I would recommend them to anyone.
I had an excellent experience an Atlas From low country Volkswagen! Leif is wonderful to work with! Honest, easy to work with, excellent communication. Lori
The dealership is easy to work with on scheduling appointments for service and any maintenance and always works into my schedule. The time set is the time they get my car into bay or even before. They give me the approximate time my service will take and the waiting area is good to be able to work. Very happy with my experience for maintenance.
Been to both vw dealers and low country is by far my favorite. Very friendly and willing to help and do things right. Thanks team!
Corey at Mt Pleasant Volkswagon helped us in a current upside down high payment situation - he worked for 3 weeks to help us get in a new vehicle with a less payment. It has been 16 years since I had a NEW car and was overwhelmed with the new technology ~ he reassured all my worries and showed me how to use the vehicle. He was.a pleasure to do business with and I would recommend him and the dealership to anyone in need. Corey went above and beyond PATIENTLY to help us with understanding, non judgement, humor, friendliness, respect and honesty. ...
Jake really made sure I was taken care of and kept me frequently updated when I had to leave my Tiguan for service. He made what could have been a very unpleasant problem into a little hiccup
I bought a be zjetta and it was the Best Buy of my life . I took many out of town travels in this vehicle And I have no regrets . It gives great mileage per fuel full up and great leg room for the drive . I have never had a problem with this car in fact I’ld buy another as I did this car cash and carry . No one can put do a V W nobody!
Steven was very patient with our purchase of a new Volkswagon atlas. I would recommend anyone who is interested in a vw to this dealership.
I decided not to replace starter switch The service was great I was sadly disappointed in VW for the fact the car is leased and the service contract ended at 36000 Don’t remember this when I leased the car but my error Will never deal with VW again
Bought a preowned Tiguan for my daughter, and the process was smooth, quick and efficient. Fred was very knowledgeable and yhe process was under an hour start to finish!! Highly recommend them for your next preowned or new VW vehicle!
I was very satisfied with the overall service. The service folks were very helpful and accomendating I would recommend them to anyone for servicing their Volkswagen.
The atmosphere at the Lowcountry Volkswagen Dealership is very warm and pleasant. The service department employees are very knowlegeable and pleasant. Have dealt with service department since 2012(?). Honest
Very nice and professional service friendly and try there best to make you feel at home and they care about the the questions you have about the service they conducted
We had a great experience purchasing our new VW Atlas. No pressure, genuine interest in getting us the vehicle we wanted. Kept us informed about the status of our car. Definitely recommmend shopping for your next car at VW Low Country!!
I just bought my first VW. When I went into look I told Glenn it would take me awhile to buy because I’d have to really think about switching a brand that had always been good to me. He understood and gave me the key points someone not familiar with VW would need to know. He never hounded me on the phone or sent relentless emails. Even the managers were polite and welcoming. If your going to buy a VW in the Charleston area this is the place to go ! Thanks Glenn for my new 2019 Jetta I love it !
Doug and his crew in the service department fixed the broken latch on our back door and did an oil change in less than an hour. They were friendly and professional!! I could not have asked for better service!!
Service department didn’t try to oversell me and there were no unexpected surprises. The courtesy driver was nice and prompt. They were willing to take me anywhere while my car was serviced.
My Jetta was due for its first maintenance and Low Country's VW staff was professional,courteous and most importantly did the job correctly at a real good price. Thanks Doug and your Service team.
Our experience with Low Country VW has been outstanding. The service and parts departments are the best we’ve encountered: professional, efficient, good-humored, knowledgeable and responsive. The staff seem to enjoy what they do which helps make for a happy customer experience. We want to buy our next car here because of the quality of their service and parts departments.
60,000 mile service completed in good time by pleasant and friendly people. Waiting room comfortable and well-equipped. A good experience for me and my car.
Great customer service! I truly feel like the service department has my best interest in mind each time. They are professional, courteous and accommodating. Thank you
Very good prices, a great staff, and friendly finance manager(Jennifer). No need to worry about hidden fees or extra warranties. Quite possibly the quickest I've purchased a car.
Excellent service and accommodating they did a great job no hassle and no complaints we have never had an issue with service department thank you!
All the employees encountered from Sales Consultant Carroll Brocato through GM Dave Zeigler and Business Mgr Jennifer Breen — were friendly, prepared, good listeners & efficient. Very pleased with the process & results.
They were very helpful and very friendly. Service was excellent and fast. They explained very well the problem with my car and the setvice needed it.
Excellent and friendly service. Dealer provided a loaner car as mine needed to stay at dealer for several days. Service department provided daily updates and any changes in cost estimates.
Everyone was amazing to work with!! Thank you for a wonderful experience! Will definitely recommend I friends and family! So excited about our new car
My engine light came on, the service person was reassured and promised me that the wait would not be long. Talk about efficient and courteous service.
Charlie Bodine was the salesman who helped me purchase my new Volkswagen. He spent all morning helping me choose the right car for me. He made sure I was informed about every detail I needed to know.
Everyone was so knowledgeable and easy to work with. Very fast - didn't have to sit all day. Got us right in and out and was a pleasant experience
Charlie Bodine, you've made VW proud - your class, integrity, knowledge, and very kind blue eyes, lifted my Low Country buying experience sky high - for that, I thank you Charlie!! Let the wind always be at your back, kind sir! Best rgds, UP
Charlie was great he made me a great deal so I could aford the car of my dreams👍 Would recommend him to all my family, friends and anyone interested in a new car
After having my car totaled in an accident, I had to get a new car quickly and didn't have much time to shop around. Charlie Bodine worked to make the process fast and easy, and could not have been more kind in the process. I got the exact VW Jetta I wanted, and he took the time to show me all the features, bells and whistles. He even waited after hours on a Friday to be there when I came to pick up my car. Charlie and Jennifer made the financing process seamless, and I am so grateful to ...
We've been looking for a specific make/model/features van for months now. Using CarGurus.com led us to the perfect fit at Lowcountry VW. I've used 5 area dealerships with mixed experiences, but had never been to Lowcountry VW. Walking in without an appointment on a Saturday afternoon, I was greeted by Charlie Bodine. I found his interactions very professional yet personal. There was no pressure to buy and he was very transparent through the entire process. My entire experience at the dealership was great and I would recommend them to anyone else in the market for an ...
Charlie Brody, it was very pleasant and stress free to work with you. You made me feel good about my purchase, and make sure that I was taken care. I'm happy and will deal with you again if I need to get another car. Charlie is a very decent salesperson. Antonieta
Very pleased with the service I got. Mr. Bodine made me feel like I knew him for years. Trust him enough to send my friends and family his way. Loving my car...
I had a wonderful experience at low country Volkswagen. They had a wide inventory of cars available available on the lot. I was able to get the car I wanted without hassle during the sales process. My salesperson Charlie had an in-depth knowledge of my GTX and explain all of the information thoroughly about my vehicle. I would buy from Charlie again without any reservation. The pricing that Jeff the business manager provided was more than fair pricing. Overall great staff at low country Volkswagen. Volkswagens are excellent cars and you get what you pay for which is satisfaction guaranteed 😁
Speacial thanks to the staff who stayed open late for me to complete the purchase!!! I want to give a Bigg thank you to Charlie Bodine who made the purchase of my first car an awesome experience!!!! I really can't thank you enough!!! Thank you Charlie you are the man, I love my car!!!
Charlie B. You're awesome!!! You made this process smooth and sweet!!! If I'm ever in need of another car you will be the man I turn to!!
My wife Alicia and I leased a 2015 Jetta for Alicia to enjoy. What a great experience it has been to work with salesman Jay Burhart, Finance Manager Morgan Sauls , General Manager Jeff Bast and Service Manager Christine Armstrong. We got the car we wanted for the right price in a seamless experience. Great job done by all!- Mark Rhoades
Charlie and the guys at Low Country VW made it so incredibly stress free to get into my new car. I went from a Prius that I was upside down on due to a previous car that I got a really bad deal on by one of the other dealerships in town. Instead of just selling me a car that would put me in more debt, Charlie recomended getting into a lease to help me get rid of all of my negative equity (roughly 12,000). The guys really helped me out with options and figuring out what car and price point ...
Just bought my 2014 jetta and i love it. was my very first car buying experience and charlie didn't make me feel pressured to buy, was very respectful to my requests, and answered all my questions. (because i had a lot of questions) overall great experience
Jay Burkhart takes care of customers and cares. He resolved a warranty issue when service said no coverage. Jay went the extra mile. Thank you jay for answering the phone when no one else would. Doug in service didn't ask enough questions and said service not covered under extended warranty, he didn't know, it was actually covered and Jay you were able to help with this. We've never met you but look forward to thanking you.
I was blown away with the excellent derive I received yesterday. The tire pressure warning light went on so I drove right over to the service department. even though I did not have an appointment they took my car right away. they didn't even ask my name or ask me to fill out any paperwork. 25 minutes later they returned my car saying I had a nail in one of my tires. I asked them what do i owe you? they said nothing. I asked if i could write a nice review for the dealership. I was told I could ...
ERIN HANDLE MY PROBLEM IN MOST PROFESSIONAL WAY. I WAS VERY PLEASE WITH THE SERVICE.I'M PLEASE HE HELP GET A DISCOUNT ON THE REPLACMENT PARTS?
All dealerships should interact with their customers the way that this Volkswagen dealership does. Every staff member is friendly and communicative. Shawn has been such a breeze to work with and does his best to accommodate! I brag on these guys all the time!!
This is my third car purchase from Lowcountry VW. Judy Wilson sold me on my new beetle and walked me through the entire process. She even taught me the features on the car that were new to me.
I can't say enough about the amazing experience I had when buying my first new car here at Lowcountry VW. Judy Wilson is like having a Guardian Angel with you at a dealership. If it hadn't been for Judy I'd still be bracing for life, driving around my death- trap of a used car. A friend of mine had referred me to Judy after I saw her new car, wondering how she even was eligible to get one, since both of us were rebuilding our credit. My friend was so happy that she was able to encounter ...
I am in a rebuilding period of my life and had been afraid to visit a car dealership and go through that rejection and dickering back and forth routine. Well, that was not my experience this time with Judy Wilson, my sales person, as my tour guide through the process, it was painless. Everyone I came in contact with at the dealership was amazing. Friendly and knew what they were talking about. I have since relocated to NY state, but would make the trip back to Mount Pleasant, SC to purchase from Judy and Low Country VW in the future. ...
This was by far the most pleasant car-buying experience I've ever had. I didn't feel hastled or pressured The entire staff was friendly. Carroll, the dealer whom I dealt with was great! He was very friendly and personnable and he was knowledgeable about Volkswagons in general. I especially liked that he drove a Passat, which is the car that I bought. I felt he was honest and extremely fair. Phil Tackett was also excellent. I couldn't have asked for a better experience. If I need to buy another car in the next few years, Low Country Volkswagon ...
I went to Lowcoubtry VW to test drive a car & ended up buying it! My first car! The service was amazing. Carrol Brocato was so nice & answered all my questions & put my mind at ease. Buying your first car is so exciting & everyone was so nice at Lowcountry VW. I recommend it!
We visited Low Country VW and ended up purchasing a 2014 Jetta from there. Our Salesperson Carroll Brocato was very helpful and knowledgeable about the car and Volkswagen in general. Carroll and the rest of the staff were friendly and do not make you feel pressured or hounded like we felt at other dealerships. I would recommend anyone seeking to buy a VW come visit Carroll and the rest of staff at Low Country VW since they made purchasing this car an easy and pleasant experience. I have not had anyone work done on the car as of yet so I ...
Set appointment for my Jetta because of windshield wiper issue. Was given time desired and had a follow-up reminder email. Repair done on time and on budget. Even though out of warranty, still got a wash and vac! Also had professional follow-up call.
Mr.Steven Richburg is the consummate VW salesman - knowledgeable, no pressure, exceeded my expectations. I was looking at many different makes and it's amazing what you find out there for a Salesman. Steven was different he knew the brand, He has the knowledge of the vehicles, I also liked how nice he is if you are looking for any type of vehicle a new volkswagen or just a used car go see him you will be glad you did.
I had a great expierence at Volkswagen of mt pleasant. Phil was excellent! I did not feel pushed or rushed into buying a car and I got a great deal! THANKYOU!
James Ahlstrom's patience and attention to my previous service needs were great, and definitely played a part in my decision to keep my vehicle purchase East of the Cooper, and continue with the VW product. Working with Phil Tackett for the purchase of my new (well, new to me) Passat was a pleasure - no 'sales talk' - just a focus on quality customer service by listening to my needs and concerns, and providing product knowledge. John Weyer made the actual 'buying' process painless. He was able to provide several options that would work for everyone. With my latest ...
Phil Tackett was extremely easy to work with for the purchase of our new vehicle and was very patient and helpful with some of our nonstandard needs (due to being a military family in the middle of an international move)... Communication was excellent and he was available to answer any and all questions we had be it in person, via email, phone, or text. The ease with which I could get information and help made this an extremely pleasurable and painless buying experience-- at no point did we feel the least bit of pressure which was quite refreshing after previous ...
From the search online to the email communication with Kelly to the dealership interaction with Phil and final paperwork with John, the whole process was... easy!
I felt very comfortable during every stage of this purchase and would definitely recommend Phil to anyone looking to buy a VW. They found the exact car I wanted and made the financing process very smooth as well.