Great service and knowledgable staff.
The Service Dept. is great! Adam and Taylor provided the best customer service anyone could ask for. After gathering as much info as I could provide, they figured out the problem with my GLI and fixed her up soon after. It’s that kind of service that will keep my buying my cars from Lowcountry Volkswagon. Thanks guys!
5 stars aren’t enough! Low Country VW is the absolute best service we have found and we’ve been to dealerships in 4 states so far. Trust is a huge factor for us due to a horrific experience at the other local VW here in the Charleston area. We were ecstatic to find Low Country VW after that experience. Day and night difference between the two dealerships. We were prepared to drive hours to the next closest dealership because the other is no longer an option, but luckily that isn’t necessary. Your service staff is professional and efficient and trustworthy. It’s obvious this dealership understands how important it is to maintain loyalty after a sale. We have spread the word to everyone we know, it’s worth the drive to Mt. Pleasant. At Low Country VW, it feels like you are treated as family. Thank you for everything you do. Please keep it up!
Always had great service
The staff was very professional and helpful and went above and beyond for a first time visit.
Good service and wait time was not bad at all!
So, I opted to use the dealership first when I moved to Charleston because of the positive results I had with the one I went to in Alpharetta, GA. Low Country has delivered every time. The staff are outgoing and friendly, and Taylor gets things squared away and makes sure they are done correctly. I will continue to use these guys for as long as I remain in Charleston.
Quick and curteous service!!
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